Privacy Policy

Welcome to Luvra. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or make a purchase, we may collect the following information:

  • Personal Information: Your name, phone number, email address, shipping/billing address.

  • Payment Information: Only processed securely through our payment partners — we never store your complete card details.

  • Account Information: If you create an account, we collect your login credentials and preferences.

  • Browsing Information: Your device type, browser, IP address, and activity on our website (to improve your experience).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates, promotions, and support messages

  • Improve our products, services, and website experience

  • Prevent fraud and ensure secure transactions

We do not sell, rent, or trade your personal data to any third party.

3. Cookies

We use cookies to personalize your experience, remember your preferences, and track site performance.
You can disable cookies anytime through your browser settings.

4. Data Security

Your data is stored securely. We use SSL encryption and trusted payment gateways to protect all transactions.
However, no online system is 100% secure — by using our website, you acknowledge this risk and agree to our practices.

5. Sharing of Information

We may share limited data with trusted third parties such as:

  • Shipping and courier partners (for delivery)

  • Payment processors (for secure transactions)

  • Analytics or marketing tools (to improve our site)

All partners follow strict data protection practices.

6. Your Rights

You can:

  • Request a copy of your personal data

  • Update or delete your account information

  • Opt out of marketing emails anytime by clicking “Unsubscribe”

7. Changes to This Policy

Luvra may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.