Terms & Conditions


Welcome to Luvra. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our site or placing an order.

1. General

These Terms & Conditions apply to all visitors, customers, and users of Luvra’s website and services.
By visiting our site or making a purchase, you agree to comply with all stated terms, policies, and applicable laws.

Luvra reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after such updates means you accept the revised Terms.

2. Products & Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur due to lighting, photography, or screen settings.

All products are subject to availability. We reserve the right to discontinue any item or change pricing without notice.

3. Orders & Payments

  • Orders are confirmed only after successful payment or COD (Cash on Delivery) verification.

  • We reserve the right to cancel or refuse any order for reasons such as product unavailability, incorrect pricing, or suspected fraud.

  • All payments must be made through secure payment gateways or verified COD.

4. Shipping & Delivery

We aim to deliver all orders promptly through trusted courier partners. Delivery times may vary based on your location and courier services.
Luvra is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

5. Returns & Exchanges

Luvra offers a 7-day return and exchange policy.
Items must be unused, unworn, and in original packaging.
For hygiene reasons, certain items (such as panties, briefs, and lingerie sets) are non-returnable unless defective or incorrect.

Please refer to our Return & Exchange Policy for detailed information.

6. Pricing & Promotions

All prices on our website are listed in [insert your currency, e.g., PKR].
Promotional offers, discounts, or coupon codes cannot be combined unless stated otherwise.
We reserve the right to modify or cancel promotions at any time.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Luvra and is protected by copyright and trademark laws.
You may not copy, distribute, or use any content without written permission from Luvra.

8. Limitation of Liability

Luvra is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, services, or products.